Privacy Policy

Last Updated: 21 May 2025

At Ubuntu African Art (Pty) Ltd, we are committed to respecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or interact with our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, and any details you provide through forms, emails, or inquiries.
• Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze site usage (see our Cookie Policy).

2. How We Use Your Information

• To provide and improve our services.
• To respond to your inquiries, process orders, and send updates.
• To analyze and optimize website performance.
• To comply with legal obligations and protect our rights.
• For marketing communications (with your consent).

3. Data Sharing & Disclosure

• We do not sell your personal data to third parties.
• We may share data with trusted service providers who assist us (such as payment processors or IT services), always under confidentiality agreements.
• We may disclose information if required by law or to protect the safety, rights, or property of Ubuntu African Art (Pty) Ltd, our users, or others.

4. International Data Transfers

We may transfer your information outside your country of residence. In such cases, we take all necessary steps to ensure your data is protected in line with global standards (GDPR, POPIA, CCPA, etc.).

5. Data Retention

We retain your information only as long as necessary for the purposes set out in this policy, or as required by law.

6. Your Rights

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Objection: Object to or restrict processing of your data.
• Portability: Request transfer of your data to another service provider.
• Withdraw Consent: You can opt-out of marketing at any time.

To exercise any of these rights, please email info@ubuntuafricanart.com.

7. Data Security

We use industry-standard security measures (SSL, encryption, secure servers) to protect your information from unauthorized access, loss, or misuse.

8. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us.

9. Third-Party Links

Our site may contain links to other websites. This Privacy Policy does not apply to third-party sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, with a revised effective date.

11. Contact Us

If you have questions, requests, or concerns regarding your privacy, please contact:
Ubuntu African Art (Pty) Ltd
Email: info@ubuntuafricanart.com